| New User Help | ||
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New User Help
Do Not Have A ZSentry Account Yet?
1.1. Choose Name and Email Address: Choose your email identifiers, for example with
Name="Joe Smith" and Address="Joe@smith.com". Both identifiers will be used in the authenticated 'From' when
sending secure emails.
You must own or legitimately use them and have access to the corresponding Inbox. You can use a gmail, yahoo, or
hotmail account, or (more likely) use your organization's domain name.
1.2. Sign Up: Register your Name and
Email Address at ZSentry Sign Up. You will choose your ZSentry Password
(with 8 or more characters, case-sensitive). You will receive online your Return Code (for anti-phishing protection) and
by email your ZSentry Usercode (with 6 characters). Welcome to ZSentry! There is no plugin or anything to download or install. 1. START HERE: Summary (two steps)
Login and Activate Account: You must login with your ZSentry Usercode and Password. This will also activate
your ZSentry account, if you have not done so yet. Go to the ZSentry App Login and follow the
instructions.
Personalize, Save and Authorize: in your ZSentry account screen, click "Dashboard >
Personalize > Save". You will be authorized to use Mail clients & Cloud apps. A [ZMAIL INFO] email will be sent to your Inbox,
with your PASS (PRE-AUTHORIZED SSL SMTP) and setup instructions.
 In Depth (click to read more)
Usage: Login and account management instructions are given below. You use your existing email address to send and receive ZSentry Mail (Zmail), as follows: - Send from Gmail: ZSentry + Google Set Up >> - Use examples: ZSentry + Google HOW-TOs >> First Login, Activation and Account Management: you must first login using ZSentry App as described below. ZSentry App login provides mutual authentication, SSL, and anti-spoofing protection. ZSentry App:
(see top left corner) provides login, account activation,
secure email Zmail functions for ZSentry Web and
ZSentry Mobile, as well as secure access for account self-management, personalization, and other functions.
There is no set up. Click on the App (see top left corner) to login and use
functions. ZSENTRY APP QUICK LOGIN: Go to https://zsentry.com/zmail/access.html and enter Your Usercode (you received your Usercode by email, after sign up). In the next screen, optionally verify Your Return Code (you received your RC with your Usercode) and enter Your Password (you chose your Password when you signed up). ACTIVATION & PERSONALIZATION: After you are logged in through ZSentry App, review your ZSentry Dashboard default settings (click Dashboard/Show All) and save them (click Save in the last panel, Personalize). At any time, you can use the ZSentry App to personalize your use of both ZSentry App, Mail clients & Cloud apps. Mail Client Login: your own app, including Outlook, Microsoft Exchange, Apple Mail, iPad Mail, Google App or Gmail, handles the secure login to the ZSentry server, with mutual authentication, SSL, and anti-spoofing protection. Prior to use, must login at least once (and click Save in Personalize, see above)
using ZSentry App. Requires client setup. Works with
no plugins, for all ZSentry services secure email Zmail, Billing, and Vault.
Choose How You Want To Use ZSentry  2. Usercode: your Usercode was sent by email to you. Please write it down and keep it in a safe place, not near your computer. Letter case does not matter; letter O and number 0 are equal; letter I and number 1 are equal. If you forget your Usercode, you can Reset your account. What if I did not receive my ZSentry Usercode? (click to read more)
Please check your INBOX at your registered email address for a message
from zsentry.com containing your ZSentry Usercode and instructions. Spam filters may place this email
into your SPAM or BULK email folder. If you cannot find your email and have not logged in yet, just
register again and a new email will be sent to you.
3. Password: you chose your Password when you registered. The Password is case sensitive. Please write it down and keep it in a safe place, not near your computer. Why should I write down my password? (click to read more)
Like other important access tools, such as your house keys, it can suddenly become
time-critical to have a safe copy of your password.
Disregard opinions that say you should not write down your password. There are security reasons why you should — for example, to prevent your memory becoming a single point of failure. What matters is that you keep your copy safe. Do NOT put it under your keyboard, Do NOT put it on your monitor, Do NOT put it near your computer, and Do NOT put it anywhere else where you alone cannot physically control access. Premium users can setup password recovery in ZSentry. However, you still need to keep a safe copy of your security question and answer. 4. What If I Forget My Password or Usercode? You can reset your account. Use the ZSentry App or click Reset Account. ZSentry does not store and we do not know your Usercode or Password. 5. Your Account Information: You will see your Name and Email Address after you login. Please make sure they are correct, which helps make sure that you are at the correct server. 6. Hints: Try first to send a Zmail to yourself, to see how it works. You will receive the Zmail message at your email address, using your current email application. Follow the message instructions to read it. You can also send a Zmail to anyone you want, there is no need to pre-register your recipients. 7. Delete Account: Use the ZSentry App or click Delete Account 8. How To Deliver Documents Online, Fast, Securely and Verifiably: See Secure Document Delivery 9. Frequently Asked Questions - How To Read: Follow the message instructions. Usually, just click a secure link. For added security, to make sure that the link is exactly what you see, you can copy the link and paste it in the location bar of your web browser. - See Top 12 FAQ list 10. Terms Of Service - BASIC: Reading or non-commercial use only. No cost. Read the BASIC Terms of Service - PREMIUM: Commercial use. Read the PREMIUM Terms of Service 11. More Help and Support Ticket request: Support Center Why You and Your Partners Should Use ZSentry For Your Communications: Use ZSentry to make your email stand out and be safe to open. Regular email is not a secure method of communication. Every email or attachment you send over a computer network is copied (and perhaps even backed up) on many different computers, without your explicit knowledge and consent. Anyone can send a regular email in your name or using your email address. Not with ZSentry. | |
| Main Technical Notes | ||
Overview
Key Features
ZSentry App
ZSentry Zero
API
ZS / PKI / PGP
SAML & SSO
Security Usability HIPAA & HITECH Experience Why ZSentry? Red Flags SUMMARY
Security Usability HIPAA & HITECH Experience Why ZSentry? Red Flags SUMMARY
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